We offer a comprehensive list of services and expertise with a holistic approach on result and impact. Ekosistem Hotels and Villas bring years of hands-on experience, proven techniques and tested solutions.
Ongoing Management:
- Sales and Marketing:
- Develop sales and marketing plans (short and long terms)
- Manage the execution of the sales and marketing plan
- Create a sales analysis
- Responsible for overseeing sales and marketing activities including contracting and yield management
- Re-positioning and re-branding (when necessary)
- Operations:
- Develop GAS (guideline action system) and management policies
- Responsible for all aspects of operations
- Assess and review operational performance
- Develop training programs
- Executive placement
- Talent Development:
- Staff and talent recruitment
- Human resources planning and development
- Perform appraisals for management and staff
- Create and execute training programs
- Finance:
- Develop and create annual financial budget
- Present monthly and annual financial statements (cash flow report, balance sheet, profit and loss report)
- Annual capital expenditure planning
- Manage purchases and accounts receivable and payable
Pre-Opening Assistance:
- Project conceptualization
- Property design and layout advice
- Pre-opening budget development
- Feasibility studies and financial projections including profit and loss statement, return on investment planning
- Sales and Marketing consultancy (sales & marketing plans, market study and PR planning)
- Develop GOC (general operating criteria), critical paths and departmental check list
- Develop guideline action system (GAS) for all departments
- Advise on hotel information system (hotel IT system – FO, SM and Accounting)
- Technical assistance
Quality Assurance:
We provide an off-site management service to identify key strengths and weaknesses pertaining to products and services available. This service includes a mystery shopper and a follow -up with advice, solutions and action plans.
